General Manager - Pallets

Zak Incorporated; West Bromwich; On-site; GBP 50,000 - 70,000; Full time

Job summary

A well-established transport and logistics company is seeking a General Manager to achieve depot service and profit targets. The role involves ensuring compliance with policies and regulations while managing a team to exceed customer expectations. Ideal candidates will have prior experience in a similar position, strong leadership skills, and a passion for customer service. This position is critical for driving performance and meeting objectives.

Qualifications

• Previous experience as a General Manager running a depot operation.
• Proven success in achieving growth and profit targets.
• Capable of managing multiple priorities and working to critical deadlines.

Responsibilities

• Achieve depot service and profit target in line with the annual budget.
• Monitor and support team performance with regular communications.
• Ensure compliance with all company policies and legal requirements.

Skills

Customer focus

Leadership

Numeracy skills

Communication skills

Ability to work under pressure

Education

A level or equivalent standard

Job description

Overview

The Company A well-established transport and logistics company with daily services throughout the UK

The role

The main purpose of the General Manager role is to achieve the depot service and profit target in line with the annual budget set. This is a hands-on role and you will be responsible for ensuring the company service levels are achieved at all times whilst listening to the customers and striving to exceed their expectations. As the General Manager you will ensure risk is effectively managed through compliance with all company policies including Health and Safety as well as operating within legal and regulatory requirements. You will input in an informed and accurate way into budgeting and forecasting depot performance and control costs in line with depot size. You will monitor and support your team providing regular communications, encouraging feedback and contribution of ideas and initiatives.

The applicant

With previous experience of being a General Manager running a depot operation with full service and cost responsibility you will have proven success in achieving growth and profit targets. With a good level of numeracy, verbal and written skills you will be educated to a minimum of \"A level or equivalent standard.\" Confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for service and strong customer focus. Thriving under pressure you will be capable of managing multiple priorities and working to critical deadlines and objectives. Ideally you will have experience of running a hub or regional hub and ensuring the linehaul vehicles work effectively and within cost budgets. Your coaching and supportive leadership style balanced with an ability to drive performance to achieve objectives, will demonstrate previous success in leading operations teams.