General Manager- North London / Hertfordshire

Leisure People Recruitment; Epping Forest; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a General Manager for a country club on the Hertfordshire borders. This role demands strong leadership skills and a passion for hospitality, with responsibilities including managing operations, developing revenue strategies, and overseeing a vibrant bar and restaurant. The ideal candidate will have experience in a similar environment and a proven track record in financial management and customer service. The compensation is circa £45,000 plus bonus, with a focus on creating exceptional experiences for members and guests.

Benefits

Excellent benefits

Qualifications

• Experience in hospitality management, particularly in clubs or event venues.
• Strong understanding of financial accountability including P&L management.
• Ability to manage food and beverage operations effectively.

Responsibilities

• Lead and inspire the leadership team and staff to enhance customer experience.
• Oversee club operations ensuring property maintenance and safety.
• Develop sales strategies to boost revenue in food, beverage, and events.
• Manage budgets and financial performance for the club.

Skills

Leadership

Customer Experience

Financial Management

Sales Strategy

Hospitality

Job description

General Manager - Country Club & Events Venue - North London / Hertfordshire Borders

Circa £45,000 basic, £15-20K bonus, £60-65K OTE.

Benefits

• excellent benefits

We are looking for a hospitality minded General Manager for a wonderful country club in North London / on the Hertfordshire borders set in the picturesque countryside.

At the heart of the club is a vibrant bar and restaurant with airy functions and events rooms spilling out into the green spaces and it is a popular destination for adults' and children's parties and events.

My client is looking for someone with strong hospitality and leadership skills, with a business manager mentality to increase both sports and hospitality revenue whilst maintaining the club's strong social and community feel.

Key Responsibilities

• Lead, develop and inspire your leadership team and front-line staff to deliver an amazing customer experience and give the members and guests a sense of belonging.


• Take the lead on club operations; ensure the property and grounds are well maintained, clean and safe at all times.


• Work closely with key departments to develop the sales and customer experience strategy to drive sales and retention and improve food, beverage and event revenue.


• Full financial accountability : profit and loss, income, expenditure, helping set the budgets and business plan.

Ideal Candidate

• A passion and personality for delivering great hospitality.


• Club Manager, Centre Manager or General Manager experience within a similar sports / hospitality environment such as sports clubs, country clubs, private members clubs, hospitality / event venues or racquets / fitness / golf clubs.


• A working understanding of managing food and beverage operations and hosting events.


• A proven track record in growing income lines with a clear sales strategy.


• Financial experience managing and controlling budgets and P&L management.


• A flexible approach to working to meet the demands of the position including working some evenings and weekends.

For more information, please click apply and we will be in contact if you have the right level of experience.