General Manager — New Boutique Retirement Village

Retirement Villages Group Ltd; West Malling; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading retirement living organization in West Malling is seeking a General Manager to oversee the new Willowbury community. This role involves leading operations, ensuring exceptional experiences for Residents, and building a vibrant community. The ideal candidate must possess significant operational experience, a strong financial acumen, and the ability to inspire a team. Join this purpose-led organization to shape a premium retirement living environment with a focus on personalized service and growth opportunities.

Benefits

Opportunities for growth and development

Supportive leadership network

Personalized service focus

Qualifications

• 3-6 years' experience in general management, preferably in hospitality or property.
• Strong financial management and strategic planning capabilities.
• Ability to inspire and influence teams at all levels.

Responsibilities

• Lead operational delivery and team management for the new community.
• Ensure exceptional Resident experience and community engagement.
• Drive revenue across sales and hospitality services.

Skills

General operational experience

Commercial acumen

Leadership skills

Customer experience focus

Organizational skills

Job description

A leading retirement living organization in West Malling is seeking a General Manager to oversee the new Willowbury community. This role involves leading operations, ensuring exceptional experiences for Residents, and building a vibrant community. The ideal candidate must possess significant operational experience, a strong financial acumen, and the ability to inspire a team. Join this purpose-led organization to shape a premium retirement living environment with a focus on personalized service and growth opportunities.