General Manager, Nationwide Wellness Club Leader

Virgin Active; Wigan; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fitness organization in the United Kingdom is seeking a General Manager to lead their Club Management Team. This role involves driving member satisfaction, achieving commercial success, and maintaining the highest standards of safety and service. The ideal candidate should have previous managerial experience in the fitness or leisure sector, excellent leadership and communication skills, and a passion for health and wellness. This position offers a unique opportunity to shape the future of the club and enhance the member experience.

Benefits

25 days annual leave plus a Celebration Day

Competitive bonus structure

Complimentary Virgin Active membership

Private Dental and Healthcare Insurance

Life Assurance 4x your salary

Discounts across Virgin Active

Mental health support through Employee Assistance Programme

Discounts on Virgin Active Academy courses

Qualifications

• Previous experience as a General Manager, Club Manager, or Senior Operations Manager in hospitality, fitness, or leisure.
• Strong ability to build, motivate, and develop high-performing teams.
• Experience managing budgets, KPIs, and P&L.

Responsibilities

• Lead, inspire, and develop a high-performing club team.
• Drive membership growth, retention, and revenue targets.
• Ensure all brand standards are consistently achieved.

Skills

Leadership skills

Commercial acumen

Problem-solving skills

Communication skills

Customer service focus

Job description

A leading fitness organization in the United Kingdom is seeking a General Manager to lead their Club Management Team. This role involves driving member satisfaction, achieving commercial success, and maintaining the highest standards of safety and service. The ideal candidate should have previous managerial experience in the fitness or leisure sector, excellent leadership and communication skills, and a passion for health and wellness. This position offers a unique opportunity to shape the future of the club and enhance the member experience.