General Manager: Lead Growth in Leisure & Entertainment

Tenpin Ltd; Hartford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading family entertainment company in Hartford is seeking a driven General Manager. Your role will involve creating a culture of excellent customer service, driving business growth, and developing an annual business plan. The ideal candidate has at least 2 years of managerial experience in leisure or hospitality, is flexible and adaptable, and has a passion for leading teams. This position offers a comprehensive benefits package and opportunities for career development.

Benefits

Industry-leading bonus scheme

33 days holiday

Enhanced Maternity, Paternity, Adoption leave

Retailer discounts

Free Bowling for family & friends

Free Food when working 6+ hours

Employee Assistance Programme

Life assurance (4x annual salary)

Birthday off

Long Service Awards

Qualifications

• A minimum of 2 years' experience as a hands-on General Manager in leisure or hospitality.
• Experience in optimizing revenue and overall business performance.
• Determined, enthusiastic, and patient.

Responsibilities

• Create a culture of excellent customer service.
• Drive business growth through local promotions.
• Develop an annual business plan focusing on growth.

Skills

Customer service excellence

Revenue optimization

Leadership and team development

Flexibility and adaptability

Job description

A leading family entertainment company in Hartford is seeking a driven General Manager. Your role will involve creating a culture of excellent customer service, driving business growth, and developing an annual business plan. The ideal candidate has at least 2 years of managerial experience in leisure or hospitality, is flexible and adaptable, and has a passion for leading teams. This position offers a comprehensive benefits package and opportunities for career development.