General Manager- Dorking

Kentucky Fried Chicken (KFC); Dorking; On-site; GBP 35,000 - 40,000; Full time

Job summary

A popular quick-service restaurant in Dorking is looking for a Restaurant Manager to lead operations, drive performance, and build an exceptional team. Candidates should have prior experience in team management and a passion for creating outstanding guest experiences. The position offers a competitive salary ranging from £35,000 to £40,000 plus bonuses and various employee benefits, including employee discounts and wellbeing support.

Benefits

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• Experience in managing teams effectively.
• Strong communication and interpersonal skills.
• Ability to maintain operational standards under pressure.

Responsibilities

• Lead the restaurant and drive performance.
• Train and motivate team members.
• Ensure smooth daily operations and guest experiences.

Skills

Team leadership

People management

Operational efficiency

Job description

Overview

We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing: that you be you. Because that makes us, us.

Here's more about the job.

Responsibilities

• Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you

• You lead from the front. You've managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos.

Benefits

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday - more time to recharge
• Life assurance - we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

EEO and applicant support

KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you.