General Manager – Brand-New Retirement Village

Retirement Villages Group Ltd; East Malling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent retirement living provider seeks a General Manager to lead the mobilisation and operations of a new retirement village in East Malling. The role demands significant general operational experience and strong commercial acumen. You'll be responsible for ensuring outstanding service delivery while fostering a welcoming environment for residents. This is an opportunity to shape the culture and performance standards from day one and drive growth in a supportive community setting.

Benefits

Opportunities for growth and development

Supportive leadership network

Shape a brand-new community

Qualifications

• Significant general operational experience with strong commercial acumen.
• 3+ years’ experience in general management within hospitality or retirement living.
• A confident leader who can inspire teams and shape culture.

Responsibilities

• Lead the full operational delivery of the village to a best-in-class standard.
• Manage the village P&L, ensuring strong commercial performance.
• Create an environment where residents feel welcomed and valued.

Skills

Leadership

Commercial acumen

Financial management

Relationship building

Organizational skills

Continuous improvement

Job description

A prominent retirement living provider seeks a General Manager to lead the mobilisation and operations of a new retirement village in East Malling. The role demands significant general operational experience and strong commercial acumen. You'll be responsible for ensuring outstanding service delivery while fostering a welcoming environment for residents. This is an opportunity to shape the culture and performance standards from day one and drive growth in a supportive community setting.