General Manager - Bowling Centre

Flow Recruitment; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking an ambitious General Manager to oversee a busy center in Watford, UK. In this highly autonomous role, you will drive financial performance across multiple revenue streams and create a vibrant atmosphere for both team and customers. The ideal candidate has at least 18 months of hands-on management experience in the leisure, hospitality, or retail industry and is passionate about coaching and development. This position may require working nights and weekends.

Qualifications

• Minimum 18 months experience as a General Manager in leisure, hospitality, or retail.
• Proven track record of optimizing sales and performance.
• Strong passion for coaching and developing team members.

Responsibilities

• Responsible for running a busy center and ensuring a safe, vibrant environment.
• Drive financial and commercial performance across all revenue streams.
• Coach, lead, motivate, and inspire team to deliver outstanding service.

Skills

Hands-on management experience

Operational standards delivery

Sales optimization

Coaching and development

Empathy and compassion

Resilience and flexibility

Job description

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful you should have:

• a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• a relentless approach to delivering the best operational standards in the industry
• evidence of optimising sales and performance of a business unit
• a passion for people, with evidence of coaching, developing, and progressing your team
• an empathetic and compassionate approach
• resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• be willing to work nights and weekends