General Manager at Livelyhood Pub Group

The Rosy Hue; City Of London; On-site; GBP 42,000 - 48,000; Full time

Job summary

A prominent London Pub Operator is seeking an experienced General Manager for their lively establishment. The ideal candidate should bring a proven record of enhancing revenue and managing operations autonomously. You will lead a team, ensuring exceptional guest experiences while being engaged with the community. Benefits include competitive salary with bonuses, generous discounts, and development opportunities. Join an environment where hospitality is both fun and rewarding, located in the City of London.

Benefits

Quarterly bonus plan

Food and drink discount

Milestone rewards

Hospitality Leader Apprenticeships

Financial flexibility access

Qualifications

• Experience in turning a business around or generating revenue growth.
• Proven track record in budget management and cost controls.
• Ability to collaborate effectively with teams.

Responsibilities

• Lead the pub staff to deliver excellent service and revenue.
• Engage in regular conversations with the Ops Manager for business improvement.
• Delight guests and enhance community hospitality.

Skills

P&L ownership

Revenue growth

Team leadership

Customer satisfaction

Job description

Experienced General Manager for Livelyhood Pub Group (live out) – OTE £50k – £56k + Bonus

Livelyhood Pub Group is proud to be an independent London Pub Operator. We're keen to find a proven General Manager who loves pubs, is passionate about authentic guest experiences & who's ready to bring their Pub Owner Mindset with them – because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it!

Who are You?

• You are an experienced Pub General Manager who has run your site with passion – as if you own it.
• You’re committed to people – that's guests, your team, suppliers and charity partners.
• You’re inspired by self‑accountability, full P&L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at its very heart.
• You’ll want to take part in regular conversations with a supportive, coaching Ops Manager who is keen to chat with you regularly about your business & hear your ideas for moving your site forward. There’s loads of opportunity to have your voice and be the difference.
• The experience you have developed in turning a business around and/or generating revenue growth is absolutely key.
• You’ll also be experienced in improving financial performances through budget management & cost controls.
• You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers faces, driving from the front.
• You comfortably hold yourself accountable for the delivery of your role.
• You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests.
• Previous experience working with sport and food, whilst not essential, would also be highly advantageous.
• You never forget that hospitality at its heart is fun!

Our Livelyhood General Managers always lead our team to deliver revenue and fantastic service in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart.

What’s in it for You

• A competitive salary of £42k – £48k based on your experience + tronc + Bonus
• AMAZING additional tronc/service payments – in the region of £8k a year. OTE £50k – £56k + Bonus
• 45 hour working weeks is the norm
• Additional quarterly General Manager bonus plan of £2500 a quarter.
• 40% food and drink discount for you and 3 guests valid in all sites from day 1
• Milestone rewards and recognition scheme – starts when you celebrate 6 months with us and keeps going!
• We offer Hospitality Leader Apprenticeships to support your development if you’re keen
• Wellbeing focused employer – with Livelyhood Mental Health First Aiders & employee assistance support available
• Access to 35% of your earnings on demand giving you financial flexibility
• Access to a range of online hospitality perks & discounts via Hospitality Rewards

Who are Livelyhood?

Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs.

You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regen), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke), Elephant and Castle (The Rosy Hue) and Wanstead (The Bull).

We are also investing in current pubs and always on the look out for new ones, so this is a brilliant chance for the right people to join us and be a key part of our growth.

What’s on our minds?

We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), guest connections, focused on sustainability and we are super proud of our close, active relationships with our charity partners – The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.

We’d love to hear from you

Audition now! We're reviewing General Manager applications as they arrive, so please don't delay in sending us yours.

You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.