General Manager

Gather + Gather; West of England; On-site; GBP 40,000 - 42,000; Full time

Job summary

A leading workplace catering company is seeking a hands-on General Manager for their site in Bristol. The ideal candidate will have a robust management background, a passion for customer service, and the ability to lead the team in delivering exceptional food and coffee experiences. This role involves overseeing operational standards, financials, and building client relationships in a highly regarded catering environment.

Qualifications

• Experience in hospitality or catering management.
• Ability to maintain high standards in customer service.
• Strong financial oversight skills.

Responsibilities

• Lead the Front of House customer service team.
• Ensure high quality of food and coffee served.
• Build relationships with clients to support business growth.

Skills

Strong management background

Passion for customer service

Coaching skills

Job description

Job Description

At Gather & Gather , we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a hands on General Manager to work with us at prestigious workplace site in Bristol.

Location: BS1 5LF

Rate of pay: £40,000 - £42,000 per annum

Working pattern: 40 hours per week, 7am - 3.30pm, Monday – Friday

About The Role:

As General Manager you will have a strong management background, a passion and flair for FOH customer service. You will be hands on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets ar...