General Manager

TipTopJob; West Midlands Combined Authority; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading visitor attractions company in Birmingham is seeking a General Manager to provide operational leadership. The successful candidate will develop and implement business growth strategies while ensuring a safe and high-quality guest experience. Requires strong management skills and a background in the hospitality or entertainment sectors. This role offers a competitive salary with bonuses.

Qualifications

• Proven track record of working within commercial and operations environments.
• Experience in business development and planning, setting financial targets and managing budgets.

Responsibilities

• Develop and implement the business growth strategy.
• Create and maintain a safe and enjoyable environment for guests.
• Communicate critical organizational information effectively.
• Provide consistent feedback to team members.
• Ensure staff accountability to company policies.
• Foster world-class service for every guest.

Skills

Knowledge of hospitality and leisure sectors

Experience managing and leading teams

Commercial business management understanding

Project delivery

Financial skills

Job description

Overview

General Manager : Leisure and Entertainment Attraction

Location: Birmingham

Salary: A GBP 50,000+ 40 Bonus

Fancy being a part of world-class visitor attractions? This role will be based in a growing brand with sites across the UK. You will be responsible for providing strong operational leadership to drive sales, strategy and Customer service.

Responsibilities

• Developing and implementing the business growth strategy.
• Creating and maintaining an environment that prioritizes safety, enhances guest experience, and achieves annual revenue and profitability goals.
• Effectively communicate critical organizational information through the facilitation of staff meetings, one-on-one conversations, and appropriate digital communication such as email or IM channels.
• Provide all team members with consistent feedback, guidance, and/or disciplinary action based on safety, guest experience, and performance results.
• Ensure staff is accountable to policies and guidelines while positively promoting company values and mission.
• Foster an environment that creates world class service and experience for every guest.

Person Specification / Qualifications

• Knowledge of the hospitality, leisure, and Entertainment sectors.
• Experience managing and leading teams.
• Previous track record of working within commercial and operations environment.
• Commercial business management understanding with a proven track record in: Business development; Business planning, setting financial targets and managing budgets.
• Managing complex teams; Project delivery, financial skills, Budget management.

How to apply

For more details send an updated CV over to or call David on

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