General Manager

FAIRMONT; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent UK hotel is seeking a General Manager to lead and inspire a high-performing team in Liverpool. The role involves overseeing all hotel operations while ensuring exceptional guest experiences and fostering a positive culture. The ideal candidate will have a minimum of 5 years of experience in a similar role, with a proven track record in revenue generation and operational excellence. If you're passionate about hospitality and leadership, this is your opportunity to make a significant impact.

Qualifications

• Minimum 5 years’ experience as a General Manager in a comparable hotel environment.
• Commercially focused with a strong track record of delivering results.
• Passion for creating memorable guest experiences.

Responsibilities

• Lead, motivate, and grow a high-performing team that delivers excellence every day.
• Oversee all hotel operations, ensuring seamless service from front desk to F&B.
• Create a positive, inclusive culture where people love to work and grow.
• Drive revenue, profitability, and operational performance across all departments.
• Set and maintain the highest standards of guest experience and hotel presentation.
• Represent the hotel within the local community and build lasting relationships.

Skills

Team leadership

Guest experience management

Revenue management

Operational excellence

Job description

Company Description

General Manager - Novotel Liverpool Centre

Make your mark in the heart of Liverpool.

Novotel Liverpool Centre is looking for a General Manager ready to lead, inspire, and leave a lasting impact. If you’re driven, passionate about hospitality, and want to shape unforgettable guest experiences, this is your stage.

The hotel offers 180 modern rooms, 5 flexible meeting rooms, a vibrant restaurant and bar, and easy access to Albert Dock and The Beatles Story. Guests enjoy convenience, quality, and a touch of Liverpool’s energy in every stay.

Job Description

YOUR ROLE :

• Lead, motivate, and grow a high-performing team that delivers excellence every day.
• Oversee all hotel operations, ensuring seamless service from front desk to F&B.
• Create a positive, inclusive culture where people love to work and grow.
• Drive revenue, profitability, and operational performance across all departments.
• Set and maintain the highest standards of guest experience and hotel presentation.
• Represent the hotel within the local community and build lasting relationships.

Qualifications

YOUR SKILLS AND EXPERIENCE INCLUDE:

• Minimum 5 years’ experience as a General Manager in a comparable hotel environment.
• Commercially focused with a strong track record of delivering results.
• Passion for creating memorable guest experiences.

Additional Information

One more thing…

By working at the Novotel Liverpool Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.