General Manager

Nightcap PLC; Greater London; On-site; GBP 48,000 - 52,000; Full time

Job summary

A vibrant cocktail bar in London is seeking a General Manager to lead operations and enhance guest experiences. The ideal candidate will have a proven track record in similar roles, combining commercial acumen with creative flair. Responsibilities include overseeing daily operations, managing costs, and driving innovative guest experiences. With a salary range of £48,000 to £52,000, the position offers numerous benefits, including a bonus scheme and a 50% discount across venues.

Benefits

Up to £45,000 base salary

Exciting bonus scheme

50% discount on food and drinks

Private medical insurance

4× salary life assurance

Discounts with various businesses

Early access to pay

Employee Assistance Program

Training and development opportunities

Qualifications

• Proven track record in a senior leadership role in a high-volume bar or premium venue.
• Strong understanding of cocktail culture and late-night bar operations.
• Ability to maintain compliance with licensing and health regulations.

Responsibilities

• Oversee daily operations from staff management to stock control.
• Manage P&L, drive revenue, and control costs.
• Lead creative programming and enhance guest experience.

Skills

Commercial acumen

Leadership

Communication skills

Problem-solving

Passion for hospitality

Job description

A vibrant cocktail bar in South West London is seeking a savvy General Manager to enhance guest loyalty and lead an iconic venue. The ideal candidate will combine commercial acumen with creative flair while managing performance and community relations.

Responsibilities

• Operational excellence: Oversee day‑to‑day operations - from bar shifts to floor, from stock management to logistics, license compliance, and atmospherics.
• Commercial leadership: Own the P&L, hit revenue & margin targets, manage costs, forecast, and drive continuous improvement.
• Creative vision: Be the driving force behind programming, nights, themed events, brand partnerships, and guest experience innovations.
• Guest experience curator: Champion 5-star, memorable magic moment from first touch (social media, bookings) to last drop.
• Hands‑on execution: Lead from the desk and also be on the floor or behind the bar in the trenches when the team needs a hand.
• Brand steward: Fuse The Cocktail Club ethos (fun, bold, inclusive) with your own stamp to make this venue truly unique.

Qualifications

• Proven track record as a General Manager (or senior leadership role in a high-volume bar, nightclub or premium venue).
• Deep understanding of cocktail culture, bartending, mixology trends, and late-night bar operations.
• Strong commercial acumen – P&L, forecasting, cost controls, margins.
• A visionary – unafraid to experiment, to make nights feel distinct and magnetic.
• Excellent leadership, team building, coaching, mentoring skills.
• Ability to handle pressure, solve problems fast, make decisions with confidence.
• Passion for people, hospitality, and creating unforgettable magic moments.
• Compliance-savvy (licensing, health & security, risk, legal).
• Strong communication skills.

Benefits

• Up to £45,000 base salary + bonus + service charge.
• Exciting bonus scheme so you share in the business' success.
• An amazing 50% discount on food and drink across all our awesome venues.
• Private medical insurance.
• 4× salary life assurance to support your loved ones if the worst happens.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well‑being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!

Location: King William Street, London (City)
Contract: Permanent
Salary: £48-52k per annum
Hours: 37.5 hours per week (Monday to Friday)