General Manager

Janie and Jack Careers; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A retail company is seeking a passionate and driven Store Manager to lead their opening team in London. This role involves inspiring the team to deliver exceptional customer experiences, managing P&L and key performance indicators, and shaping the store's culture. The ideal candidate is a bold leader with a strong entrepreneurial spirit and a commitment to developing talent within the team. Join us to build a community and impact the brand's growth in an exciting new location.

Qualifications

• Strong leadership skills to drive team performance.
• Passion for improving customer experience.
• Ability to manage P&L responsibly.

Responsibilities

• Lead the team and inspire them for exceptional service.
• Develop and mentor team members.
• Own P&L and all KPIs for the store.

Skills

Leadership

Customer service

Entrepreneurial spirit

Team development

Job description

Exciting Opportunity to Join Our London Opening Team as a Store Manager

Were thrilled to announce the opening of our first international store on Londons prestigious Kings Road a beautiful new space that brings together two of our portfolio brands, Janie and Jack and HATCH , under one roof. This co-branded location marks an exciting milestone in our global expansion. As Store Manager, you will lead the team, shape the culture, and deliver the exceptional service and storytelling that define our brands.

About the Job

As a Store Manager, you are the core of our success, a bold leader who brings passion, purpose, and entrepreneurial spirit to everything you do. You treat the business like its your own, inspiring your team to deliver an unforgettable, customer-first experience every day. Youre not just managing a store; youre building a brand, growing a community, and driving results that make an impact. With a deep sense of ownership and pride, you lead with confidence, develop incredible talent, and set the standard for excellence. Reporting to the Country Manager, you will own the P&L and all KPIs for the store. Youll partner closely with the E-Commerce Manager to ensure consistency of customer experience and storytelling across channels, ...