General Manager

Marston's PLC; East Midlands; On-site; GBP 40,000 - 46,000; Full time

Job summary

A well-known pub chain is seeking a General Manager for a picturesque rural pub and hotel in East Midlands. The role offers a salary up to £46,000 plus a bonus, with various benefits including on-site accommodation and private healthcare. Responsibilities include leading a dynamic team, managing day-to-day operations, and finding innovative ways to drive business growth. Candidates must have a strong leadership mindset and a passion for hospitality.

Benefits

Bonus and incentive schemes

Pension plan

Private healthcare

On-site accommodation

Training and development opportunities

30% discount on food and drink

Qualifications

• Experience in a leadership role in hospitality is preferred.
• Strong communication and interpersonal skills.
• Ability to motivate and manage a team.

Responsibilities

• Lead and develop the team to achieve operational excellence.
• Manage all aspects of pub operations.
• Innovate new ways to enhance sales and customer satisfaction.
• Create a welcoming atmosphere for guests.
• Ensure compliance with health and safety standards.

Skills

Team leadership

Customer engagement

Business management

Job description

We're looking for a General Manager for a beautiful rural pub & hotel in Swarkestone. Salary up to £46,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.

What you get from us

• Additional earnings potential through bonus and incentive schemes
• Marston's Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award‑winning training and development

About the pub: The Crewe & Harpur is a beautiful 17th century coach house, comprising of a popular pub & restaurant, as well as 7 boutique bedrooms, located between Swarkestone & Melbourne, Derbyshire. The pub is a destination venue and forms part of Marston's 'Signature' collection, with a more premium food offering and styling. Its location on the riverside with a large garden means that it is particularly popular during summer. Currently the pub is achieving weekly sales of around £28,000 which is food‑led at 65% (10% rooms, 25% wet trade) with further scope to increase sales through driving garden activity during the summer season, as well as maximising on the local village trade. There is a full senior team in place including an Assistant Manager, Head Chef and Supervisors and has been ran consistently by a General Manager who is moving internally with us. There is 3 bedroom accommodation available onsite, as well as another small one‑bedroom separate accommodation.

Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team.

Responsibilities

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Additional Benefits

• Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the licensed Trade Charity.
• Accommodation The majority of our pub General Manager roles include optional on‑site accommodation.
• Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
• Bonus Our pub management, operations and sales roles offer performance‑related bonus schemes.
• Competitive salaries Opportunity to earn a great wage whilst having fun at work.
• Long service We reward loyalty with awards for key anniversary milestones.
• Food and drink Our privilege card gives our people a 30% discount off food and drink in our pubs, as well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme All our salaried roles offer membership to a company contributory pension scheme; hourly paid roles offer auto‑enrolment schemes.
• Private healthcare Some of our roles offer access to a private healthcare scheme.
• High street discount An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays.
• Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award‑winning e‑learning platforms.

We can't wait to see what we can make happen together. Marston's could be the making of you.