General Manager

Switch Hospitality; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Bournemouth seeks a General Manager to oversee operations at The Queens Hotel & Spa. The successful candidate will possess strong team management and HR skills, alongside a proven track record in the hospitality industry. Responsibilities include strategic planning, staff development, and ensuring compliance with safety regulations. This role offers competitive salaries and a range of employee benefits in an inclusive work environment.

Benefits

Competitive salaries

Pension plan

Life insurance

Discounted hotel stays

Staff social events

Qualifications

• Proven experience in a similar position required.
• Hands-on approach to operations is essential.
• Track record of leading a team to achieve targets.

Responsibilities

• Plan and implement long-term strategies for business enhancement.
• Communicate regularly on business performance.
• Control costs and minimize waste.
• Manage and develop employees for high hospitality standards.
• Ensure adherence to health and safety legislation.
• Coordinate selling initiatives and monitor effectiveness.

Skills

Team management skills

HR practices

Financial acumen

Knowledge of rooms management

Food and beverage operations

Spa and leisure knowledge

Job description

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We currently have an amazing opportunity to join the team as General Manager at The Queens Hotel & Spa Bournemouth

Benefits

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At The Queens Hotel & Spa Hotel, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

Our ideal requirements for the suitable person to fill this position would possess outstanding team management skills, HR practices and a good financial acumen. With proven experience in a similar position is required along with knowledge of rooms management, food and beverage operations and spa and leisure.

The successful candidate will have a proven track record of leading a team to achieve performance and operational targets. This is a small team and therefore a hands-on approach to operations is essential.

Duties will include:

1. Planning and implementing longer term strategies to enhance business potential for the Business.
2. Communicate to the Company on a regular basis on the performance of the business successes, highlighting, potential risks and taking action accordingly.
3. Ensure control of all costs throughout each department, encouraging correct stock ordering and minimising waste.
4. Manage, encourage and develop all employees to ensure they consistently achieve the highest hospitality standards.
5. Ensure the Company Health and Safety, Food Safety, Fire Safety and COSHH legislation is adhered to.
6. Coordinate action for selling initiatives in each area of the business and monitor effectiveness.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve - You Evolve - We Grow Together

If the position of General Manager is the opportunity that you are looking for please apply with your CV.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.