Gelupo Shop Assistant

Gelupo Store; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular gelato shop in London seeks a passionate FOH team member to deliver outstanding customer service. Responsibilities include greeting customers, serving gelato and coffee, managing transactions, and ensuring cleanliness. Ideal candidates are confident baristas with strong interpersonal skills. The role offers up to £13.5/hour, ongoing training, and flexible hours, along with perks like free coffee and gelato during shifts.

Benefits

Hourly rate up to £13.5/hour

Ongoing training

Free coffee and gelato on shift

Company discount scheme

Flexible working hours

Qualifications

• Confident in barista skills.
• Keen interpersonal traits to awe customers.
• Ability to maintain high standards of service.

Responsibilities

• Greeting customers and answering their questions.
• Scooping ice-cream and making coffees.
• Stocking and restocking merchandise as needed.
• Managing transactions.
• Liaising with managers.
• Following cleaning rota.
• Opening and closing shifts.
• Receiving product deliveries.

Skills

Barista skills

Interpersonal skills

Energy and passion

Job description

Who we are?

Gelupo has been making the best gelato this side of the Alps for over a decade, sweetening life from its retail store in the heart of London’s Soho and online.

The second venture from Chef Jacob Kenedy, who is also behind Bocca di Lupo, Gelupo is located just opposite the award-winning restaurant on Archer Street.

At Gelupo, we make all our gelati in-house, using the finest ingredients in the market and real Italian recipes. Our customers will always find house favourites joined by an ever-changing selection of seasonal and unexpected flavours.

Who are we looking for?

We are looking for a full-time, passionate, detail oriented and hardworking FOH team members. People who take pride in delivering top notch service and going the extra mile to create a memorable guest experience.

Desirable skills we would like you to have:

• Be confident in your barista skills
• Be keen to use your interpersonal traits to awe our customers
• Have the energy and the passion it takes to ensure the highest standards of service are consistently achieved
• Feel comfortable to work on your own, but equally enjoy working with your colleagues in a nice and relaxed environment.

It's a great offer for anyone who wants to become a member of one of the most amicable teams in London.

Responsibilities included but not limited to:

• Greeting customers and answering their questions.
• Scooping ice-cream and making coffees
• Stocking and restocking merchandise as needed
• Managing transactions
• Liaising with managers
• Following cleaning rota
• Opening and closing shifts
• Receiving product deliveries

What’s in there for you?

• Hourly rate up to £13.5/hour, depending on experience
• Ongoing training
• Free coffee and gelato on shift
• Company’s discount scheme
• Flexible working hours