Gatehouse Security Officer

Hilton Birmingham Metropole; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel in Birmingham is seeking a Security Officer to ensure the safety of guests and staff. Responsibilities include patrolling premises, monitoring security procedures, and managing incidents. Candidates must have an SIA license and at least two years of experience in law enforcement or military training. This part-time role offers a competitive hourly rate and excellent benefits.

Benefits

Discounted hotel stays

Free meals on duty

Holiday entitlement increasing yearly

Qualifications

• At least two years of law enforcement experience or military training.
• SIA trained and licensed.
• Knowledge of fire procedures and hotel evacuation procedures.

Responsibilities

• Patrol and monitor security procedures to ensure guest safety.
• Conduct regular searches and monitor staff entrances.
• Maintain Security Log Book and investigate theft or incidents.

Skills

Good physical condition

Positive attitude

Good communication

Ability to work under pressure

Education

High school graduate or above

Job description

Overview

Secure your next career move! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

This is a part-time position for 24 hours. Hourly Rate £12.27 per hour for candidates without SIA License, £12.77 per hour for candidates with SIA License.

What we offer

• Smart uniform provided and laundered
• Free, healthy and high-quality meals when on duty
• Personal development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member’s areas

Role: Security Officer

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

Responsibilities

• Join the Security Team at the Hilton Birmingham Metropole as a Gatehouse Security officer; work mainly outside at the entrance of the hotel
• Monitor and control staff entrances; conduct regular searches of bags carried by staff and report discrepancies
• Control the Goods pass out procedure for items purchased, loaned, or otherwise legitimately obtained
• Maintain systems that monitor contractors and health and safety policies; check goods received out of hours
• Maintain systems recording issue and receipt of departmental keys; operate, check and monitor CCTV
• Patrol the hotel regularly; ensure fire walks are conducted and recorded
• Ensure safe passage of cash transfers within the hotel; support evacuation during fire alarms
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items; ensure facilities and function rooms are secure when not in use
• Maintain Security Log Book and Incident Reports; investigate and report theft, vandalism and other incidents
• Manage undesirable behaviour professionally, intervening and defusing potential altercations
• Liaise with Police in the absence of Security Team Leader; report maintenance or hazard issues to supervisor on duty
• Adhere to all Health and Safety Regulations

What are we looking for?

• High school graduate or above
• Good physical condition
• At least two (2) years of law enforcement experience or military training
• Knowledge of fire procedures, disaster plans, bomb threats and hotel evacuation procedures
• Well-versed in local law/government regulation; absolute discretion and confidentiality
• SIA trained and licensed
• Positive attitude; good communication and grooming standards
• Ability to work under pressure and in teams
• It would be advantageous to have: previous experience in customer service, First Aid, knowledge of P.A.C.E., and IT proficiency

Notes

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