Gas Engineer

LiveWest Homes Ltd; West Alvington; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A major housing association is looking for a skilled Gas Engineer to join their team. In this mobile role, you will diagnose and repair domestic heating systems, ensuring compliance with safety standards while providing exceptional customer service. The ideal candidate will have a full UK driving license, relevant qualifications, and experience in the gas industry. This position offers a supportive work environment with ongoing training, generous leave, and health benefits, allowing you to make a real difference in your community.

Benefits

Company Van

Generous Annual Leave

Health Care Cash Plan

Pension Contributions

Learning and Development Opportunities

Family Support Policies

Qualifications

• Proven experience in the gas industry, particularly in maintenance.
• Ability to diagnose faults in domestic heating systems.
• Experience providing high-quality customer service.

Responsibilities

• Perform diagnostics and repairs on heating systems.
• Ensure all work complies with regulations and standards.
• Participate in the out-of-hours on-call schedule.

Skills

Diagnostic skills

Customer service

Health and safety awareness

Technical skills

IT skills

Driving License

Education

CCN1 (Domestic Core Element)

CENWAT1 (Gas Central Heating Boilers and Water Heaters)

Job description

About The Role

Are you a skilled Gas Engineer looking to make a difference in your community? Join LiveWest – the largest housing association in the South West – and help us provide high‑quality homes and services to our customers. As a Gas Engineer, you will play a crucial role in maintaining and improving our properties, ensuring they meet our high standards and customer expectations.

This is a mobile role, predominately based in the Bodmin area. You will ideally be based within a 30‑minute commute of the patch.

Key Responsibilities

• Fault Diagnosis and Repair – Diagnose and repair domestic heating systems, including fault‑finding, installation, and annual servicing.
• Quality Workmanship – Ensure all work is completed to the highest standard, complying with building regulations and safety requirements.
• Customer Service – Demonstrate a positive and professional approach to customers, ensuring the highest standard of service and satisfaction.
• Maintenance and Testing – Perform periodic testing and installation work, ensuring compliance with current best practices and guidelines.
• Health and Safety – Adhere to health and safety procedures, ensuring a safe working environment for yourself and others.
• On‑Call Participation – Take part in an out‑of‑hours on‑call structure and attend meetings and training as required.

Why Join LiveWest

• Make a Difference – Contribute to the well‑being of our customers by ensuring their homes are safe and well‑maintained.
• Professional Development – Access ongoing training and development opportunities to enhance your skills and advance your career.
• Collaborative Culture – Work with a dedicated and passionate team committed to delivering high‑quality services.
• Flexible Working – The role is offered on a full/part‑time, permanent/fixed‑term basis and working 40 hours per week. Flexibility can be discussed at interview stage.
• Safeguarding – We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

To be successful in your application for the role of Gas Engineer, you will have the essential skills and experience for a level one role (see candidate information pack) and the following role‑specific skills and experience:

• Post‑Qualification Experience – Proven experience in the gas industry, with a strong understanding of responsive maintenance.
• Technical Skills – Proficiency in diagnosing boiler faults, performing annual servicing, and carrying out installation work.
• Customer Focus – Experience working in customers' homes, demonstrating a professional and positive approach.
• Health and Safety Awareness – Knowledge of health and safety procedures to ensure a safe working environment.
• IT Skills – Proficiency in the use and application of mobile technology.
• Driving Licence – A full, valid UK driving licence is essential.
• Technical Knowledge – Familiarity with LPG and Oil systems is desirable.

Qualifications Required

• CCN1 (Domestic Core Element).
• CENWAT1 (Domestic Gas Central Heating Boilers and Water Heaters).
• Desirable: CKR1 (Cookers) – Required to complete within a reasonable timeframe after successfully passing the probation period.
• Desirable: HTR1 (Heaters) – Required to complete within a reasonable timeframe after successfully passing the probation period.
• Desirable: LPG (Bottled Gas).
• Desirable: Part L (Energy Efficiency Qualification).
• Desirable: Part G (Hot Water Safety and Efficiency).
• Desirable: Water Regs WRAS.
• Desirable: Unvented Hot Water.
• Desirable: OFTEC (Oil Qualification).
• Desirable: OFTEC or equivalent (Solid Fuel Qualification).

Please note: This role is not eligible for a Certificate of Sponsorship. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

Our Rewards and Benefits

• Company Van – Includes a fuel card for work‑related travel.
• Full Kit – Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave – Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions – Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks – Access to a health‑care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, retail discounts and a Blue Light Card.
• Learning and Development – Invest in your future with ongoing personal and professional growth opportunities.
• Family Support – Policies designed to help you balance work and family life, including a new‑child payment.
• Well‑being Matters – Priority on your mental‑health support, enhanced sick pay, wellness campaigns and free flu jabs.
• Smarter Travel – Save with our Cycle to Work and Car Benefit schemes.
• Giving Back – Up to four paid volunteering days a year to support our communities.

About LiveWest

LiveWest is united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do – from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. We are building brighter futures for everyone.

Inclusion at LiveWest

We are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected and empowered. We believe our differences drive innovation, creativity and excellence, and we strive to create an environment where all colleagues can thrive. LiveWest is a proud Inclusive Employer, Disability Confident Employer and signatory of the Armed Forces Covenant.

We welcome individuals of all backgrounds, experiences and perspectives. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Further Information

For further information about this role, and about LiveWest, please view our candidate information pack. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard and every contribution is valued.

You can read more about inclusion at LiveWest by visiting our website.