Funeral Plan Advisor – Regional Client Guidance

CO-OP; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused funeral service provider is looking for a Funeral Plan Arranger to assist clients in planning their funerals. This role involves managing client relationships, providing expert guidance on funeral plans, and maintaining accurate records. With a focus on empathy and customer service, you will help families navigate one of life's most difficult times, all while supported by a strong team culture and numerous career development opportunities.

Benefits

30% off Co-op branded products

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Endless career development opportunities

Qualifications

• A full UK driving licence and access to a vehicle.
• Experience in client-facing roles is advantageous.
• Ability to build meaningful relationships.
• Strong listening skills in vulnerable situations.
• Ability to manage your own diary efficiently.

Responsibilities

• Provide expert guidance on funeral plans.
• Manage your own diary for client meetings.
• Keep accurate client records.
• Support branch teams with admin tasks.

Skills

Excellent communication skills

Empathy

Organisational skills

Attention to detail

Customer service

Job description

A community-focused funeral service provider is looking for a Funeral Plan Arranger to assist clients in planning their funerals. This role involves managing client relationships, providing expert guidance on funeral plans, and maintaining accurate records. With a focus on empathy and customer service, you will help families navigate one of life's most difficult times, all while supported by a strong team culture and numerous career development opportunities.