Functional Assessor – PIP (Personal Independence Payment - L4)

PFAS; Croydon; Hybrid; GBP 44,000; Full time

Job summary

A leading healthcare provider in Croydon seeks a Functional Assessor to conduct assessments for Personal Independence Payment (PIP) applications. The role offers full training, career progression, and a hybrid work model. Ideal candidates include Nurses, Physiotherapists, or Occupational Therapists with a minimum of one year of clinical experience. Competitive salary of £44,000 with professional development opportunities and various perks.

Benefits

Professional Development Opportunities

Employee Assistance Programme

High-street discounts

25 days annual leave

Moving Day Leave

Company pension scheme

Recruit a Friend bonus scheme

Environmental Initiatives

Health Cash Plan

Free Eye Tests

Free annual Flu-vaccination

Performance-based bonus scheme

Qualifications

• Minimum 1 year of clinical experience as a healthcare professional.
• Ability to demonstrate broad clinical knowledge.
• Experience using computer software including Microsoft Office.

Responsibilities

• Conduct assessments and produce fair, evidence-based reports.
• Analyse information critically to create accurate reports.
• Provide positive experiences for claimants and colleagues.

Skills

Clinical knowledge

Communication skills

Critical analysis

Microsoft Office proficiency

Education

Qualified Nurse (RGN, RMN, RNLD)

Qualified Chartered Physiotherapist

Qualified Occupational Therapist

Job description

Looking for a fresh way to use your clinical skills?

Are you a Nurse, Physiotherapist, Occupational Therapist, or Paramedic ready to take your career in a new direction?

Join PFAS as a Functional Assessor and discover a role where your expertise truly makes a difference. You’ll be part of a forward-thinking, supportive organisation that values your contribution and invests in your growth.

At PFAS, we support over 36,000 people each year and are proud to be one of the UK’s leading providers of functional assessments. Our mission is simple: deliver the right care, the first time, every time.

What’s in it for you?

• A meaningful role helping individuals through the PIP assessment process
• Full training and ongoing support
• Clear career progression into roles such as Clinical Coach, Trainer, or Clinical Manager
• Improved work‑life balance and continued professional development

As a Functional Assessor, you’ll conduct assessments and produce fair, evidence‑based reports for individuals applying for Personal Independence Payment (PIP), as part of the DWP’s Health Assessment and Advisory Service (HAAS).

If you're passionate about making a real impact and ready for a new challenge, we’d love to hear from you.

Please note: We are currently hiring for our February 2026 cohort, as all positions for the January intake have now been filled.

Start the new year with a fresh opportunity – new year, new beginnings!

Salary

£44,000.00

Type

Permanent (Hybrid role)

Full time: 40 hours (Mon - Fri from 8 : 30am - 5pm)

Location

Croydon. (You MUST be located within a 90‑minute radius of the site to be considered for this role)

As a Functional Assessor, you will play a crucial role in interviewing claimants to understand the challenges they face. You will carry out detailed assessments through telephone, video, or face‑to‑face appointments to understand how a claimant’s disability, condition, or illness affects their ability to carry out everyday activities in a respectful, fair, and reassuring manner.

Responsibilities

• Analyse information critically to create accurate and concise reports.
• Interpret clinical information and evidence.
• Maintain professional standards in written communication and adherence to code of conduct.
• Provide positive experiences for claimants and colleagues, meeting quality and productivity targets.

We would love to hear from you if you have:

• A minimum of 1 year of clinical experience as a qualified healthcare professional (listed below)
• An ability to demonstrate a broad clinical knowledge.
• Previous experience in using computer software including Microsoft Office

Essentials Qualifications (without these your application cannot be considered)

Nurses

• Qualified Nurse (RGN, RMN, RNLD only)
• Member of the Royal College of Nursing (RCN)

Physios / OTs

• Qualified Chartered Physiotherapist or Qualified Occupational Therapist
• Member of the UK Health & Care Professions Council (HCPC)
• Member of the Chartered Society of Physiotherapy (MCSP) or College of OT’s (COT)

What We Offer

• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling.
• High‑street discounts
• 25 days annual leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu‑Vaccination
• Upon completion of probation, the successful candidate will also be eligible for the company bonus scheme, allowing them to earn up to 10% of annual salary based on company and individual performance.

Do you want to have a great impact and make a difference? Then don’t miss out – we want to hear from you!

Apply directly or please feel free to reach out to our recruitment team for a confidential chat.

At PFAS, we value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and as such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact [e-mail]