Full-Time Security Guard

City of Windsor Employment and Training Services (Windsor); Windsor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public service organization in Windsor is seeking a Full-Time Security Guard to ensure the safety and security of the hospital premises. Responsibilities include conducting patrols, operating surveillance systems, and providing excellent customer service. The ideal candidate will possess a valid security license and relevant qualifications. This position offers competitive pay, training opportunities, and various benefits.

Benefits

Opportunities for training and professional development

Competitive salary and benefits package

Free uniforms

Security license reimbursement

Paid vacation & sick days

Qualifications

• Valid Security License for the province of Ontario.
• Valid First Aid & CPR – Level C.
• Covid Vaccine two doses.
• English fluency required.

Responsibilities

• Conduct regular patrols of hospital premises.
• Operate security cameras and alarm systems.
• Monitor access to restricted areas.
• Respond to medical emergencies and security threats.
• Greet and assist visitors and staff.
• Document daily activities and incidents.
• Collaborate with hospital staff for security efforts.
• Enforce hospital policies and procedures.

Skills

Customer service skills

Conflict resolution

Ability to handle emergencies

Attention to detail

Education

Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology

Tools

Surveillance Systems

Communication Systems

Job description

Overview

Company Overview: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! We truly believe that where you work matters!

If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us).

You will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.

Position Details

• Position: Full-Time Security Guard
• Site: Windsor Regional Hospital
• Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
• Hours: Continental Days (Alternating: 12 hr. shifts)
• Payrate: $21.85/hour

Schedule Example

• Week 1 – Days – Mon-Tues, Fri-Sat
• Week 2 – Days – Sun, Wed-Thu

Responsibilities

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site. Daily lock and unlock of facilities.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities. You will be required to operate the Switchboard duties including call handling, dispatching, monitoring of building alarm systems and CCTV.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations. Provide Use of Force/Restraint as required and directed under the Mental Health Act
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards.

Prerequisites

• Valid Security License for the province of Ontario
• Valid First Aid & CPR – Level C (from a WSIB-approved vendor)
• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is required
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

Additional Information/Benefits

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

We believe in and are committed to a workplace culture of respect, inclusion, and diversity. We have a diverse workforce. We are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.