Full Time Relief Pharmacy Dispenser (or Trainee) - Forth Valley, Fife & West Lothian

Lindsay & Gilmour; Inverkeithing; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A respected pharmacy group in Scotland seeks a Pharmacy Assistant for a relief position across multiple branches. This role involves accurately dispensing medications, managing patient records, and providing exceptional customer service. Candidates should have an NVQ Level 2 in Pharmacy Services or equivalent, along with strong attention to detail and excellent communication skills. The position offers a Monday to Friday work pattern, along with benefits like staff discounts and training opportunities.

Benefits

28 days holidays per year

Pension scheme

Staff discount

Discretionary annual bonus scheme

Employee benefits scheme

Training and development opportunities

Qualifications

• Experience working with customers.
• Willingness to complete an NVQ Level 2 equivalent in Pharmacy Services.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Dispense prescription medications accurately.
• Provide exceptional customer service to patients.
• Maintain accurate patient records.
• Manage stock and order medications.
• Ensure compliance with legal and professional requirements.
• Collaborate with healthcare professionals for patient care.

Skills

Attention to detail

Communication skills

Customer service

IT proficiency

Education

NVQ Level 2 in Pharmacy Services (or equivalent)

Job description

About Lindsay & Gilmour

Lindsay & Gilmour is one of Scotland's longest-established and most respected pharmacy groups. Founded in 1826, the company has a rich heritage of providing quality pharmaceutical services and healthcare solutions to the communities it serves. With a network of pharmacies located throughout Scotland, Lindsay & Gilmour is committed to delivering exceptional customer service and professional healthcare advice.

About the role

At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. Our team works collaboratively with each other and with other healthcare providers, to ensure the highest standards of patient care.

You will be a key part of the pharmacy team, working across the healthcare area and dispensary, to meet patients’ needs. Your focus each day will be to deliver a great service to our patients, through holding conversations tailored to the individual needs of each patient and delivering on the operational requirements of the position.

This is a relief position so you will be required to work between 16 branches covering Forth Valley, Lanarkshire, Fife, Currie and Juniper Green.

Job Description

• Accurately dispensing prescription medications to patients.
• Providing exceptional customer service and addressing patient queries.
• Maintaining detailed and accurate patient records.
• Delivering exceptional standards through operational compliance to ensure efficiency and maximise profitability.
• Managing stock, including ordering, date checking, and organising medications.
• Ensuring compliance with all legal and professional requirements.
• Collaborating with healthcare professionals to optimise patient care and promote our services.

What you’ll need to have.

We’re offering you an exciting opportunity to start on your professional journey. You will need to have experience of working with customers and be willing to complete an NVQ Level 2 equivalent in Pharmacy Services.

• NVQ Level 2 in Pharmacy Services (or equivalent).
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using different IT systems.

Our commitment to Diversity and Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Our Benefits

• Working Pattern - Monday to Friday 9am-6pm
• Holidays – 28 days per year
• Pension scheme
• Staff discount
• Discretionary annual bonus scheme
• Employee benefits scheme including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only).
• Access to employee assistance programme for independent and confidential advice, 24 hours a day, 7 days per week.
• Excellent training and development opportunities, helping our employees work towards nationally recognised qualifications with professional support and relevant training.

*Our benefits are subject to change and eligibility.