Full Time Brand Specialist, John Lewis Stratford

PVH Corporation; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global fashion company in London seeks a Brand Specialist to enhance customer experience and drive sales in a luxury retail environment. Candidates should have previous retail or hospitality experience and be able to build lasting client relationships. This role offers a competitive benefits program in an inclusive workplace.

Benefits

Comprehensive benefits program

Diversity and inclusion initiatives

Qualifications

• Previous retail or hospitality experience is necessary.
• Ability to drive sales through digital platforms.
• Flexibility in responding to business changes.

Responsibilities

• Demonstrate product knowledge to enhance sales.
• Build and maintain professional customer relationships.
• Ensure effective shop floor maintenance and presentation.

Skills

Product knowledge

Link selling skills

Effective communication

Client relationship building

Sales adaptation

Job description

Brand Specialist

About THE ROLE

When it comes to shopping at PVH brands, our customers only deserve the very best in-store experience we can offer. You will be working as part of our store team in a luxury retail environment where you will share a passion for our brand and our values with our customers and colleagues.

Leading by example and putting all the PVH Values to practice are also of importance in this role. You will be inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.

Responsibilities include:

• Be able to demonstrate in-depth product knowledge and possess successful link selling skills to drive business.
• Having the ability to outfit build for customers will be essential, our Brand Specialist should also be able to make further product recommendations and drive our store KPI’s.
• Building and maintaining professional relationships with our customers, to secure regular clienteles is possible.
• Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends.
• Ensuring shop floor maintenance, presentation and organization issues are addressed in an appropriate manner.
• Show flexibility and innovation when reacting to the changing business environment, especially around peak trade.

About YOU

• You'll connect to consumers and have a previous track record within hospitality or retail.
• You'll be an effective communicator with the ability to collaborate to win.
• You'll inspire trust and recognize and celebrate the contributions and achievements of others.
• You’ll adapt fast.
• You’ll act with purpose in driving sales using our digital platforms.

About WHAT WE OFFER

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.