Fulfilment Shift Leader - Newry Extra

Tesco Ireland; Newry; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in Newry is seeking a Shift Leader to manage shifts, coordinate the team, and ensure excellent customer service in a fast-paced environment. This role offers flexibility, a competitive pay starting at £14.76 per hour, and various benefits including holiday leave and wellbeing services. Ideal candidates should be strong communicators and team builders with leadership abilities.

Benefits

20 days holiday plus personal day

Flexible working options from day one

Discounts through Colleague Clubcard

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Role model great customer service and meet customer needs.
• Build strong relationships to create a team spirit.
• Communicate clearly using various methods.
• Take the lead and be in charge of the store.
• Be adaptable and make decisions efficiently.
• Deliver beyond expectations with energy and drive.
• Look for ideas to serve shoppers better.

Responsibilities

• Run duty shifts and coordinate a team.
• Deliver a clean and fully stocked store.
• Provide on-the-job coaching and feedback.
• Improve store performance through practical actions.
• Ensure a safe place to work and shop.

Skills

Customer service

Team building

Communication

Leadership

Flexibility

Decision making

Energy

Job description

About the role

Availability Window

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and youll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

The Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Customers are at the heart of everything we do. This is a job for doers, with plenty of variety in a fast-paced retail environment where no day is the same.

Responsibilities

• As a Shift Leader, you will run duty shifts, co-ordinate a team to deliver a clean and full store that exceeds customer expectations.
• You will look for ways to improve service through on-the-job coaching and feedback.
• You will understand store performance and deliver practical actions for improvement with a hands-on approach.
• With your guidance, the store will remain a safe place to work and shop.

What you will need

• You can role model great, natural customer service and meet customers 0needs
• You can build strong relationships with colleagues to create a team spirit
• You are a clear communicator using various methods to keep the team informed
• You are confident taking the lead and may be in charge of the store
• You are flexible in thinking, able to make decisions efficiently and adapt to change
• You have energy and drive to deliver beyond expectations and balance priorities
• You look for ideas to serve shoppers better every day

What’s in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts and benefits through Colleague Clubcard and pay day weekends
• Access to free wellbeing services
• Life cover and a pension with matching contributions
• Benefits to suit you, including discounts, shares, and cycle to work
• Uniform provided and policies to support you for life events
• Access to colleague networks and information about available benefits

About Us

Our vision at Tesco is to become every customer's favourite way to shop, with the core purpose of serving customers, communities and planet a little better every day. We are committed to diversity, equity and inclusion and to an accessible recruitment process. We welcome flexible working and support various life circumstances.

Please note: Tesco will only recruit individuals who have passed the school leavers age where applicable. Some roles may have age restrictions or specific working hours. We may close roles earlier than advertised when there are high volumes of applicants. We provide feedback to interviewed candidates.