Frontline Team Leader – Food Retail Excellence

Marks and Spencer; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retailer in the UK is seeking a Team Manager in Food to lead a team on the shop floor. This role requires strong leadership and coaching abilities to ensure exceptional customer service and drive commercial results. The right candidate will work collaboratively across departments, support talent development, and uphold the retailer's high standards. This is an impactful frontline position ideal for someone eager to make significant contributions and shape the future of the business.

Benefits

Inclusive work environment

Opportunity for career progression

Qualifications

• Ability to lead a team to deliver excellent customer service.
• Good understanding of commercial and operational processes.
• Ability to plan and review effectively.

Responsibilities

• Lead a team to deliver exceptional customer experience.
• Drive commercial performance and accountability.
• Recruit and develop talent within the team.

Skills

Leadership

Customer service

Data analysis

Communication

Coaching

Problem-solving

Job description

A leading retailer in the UK is seeking a Team Manager in Food to lead a team on the shop floor. This role requires strong leadership and coaching abilities to ensure exceptional customer service and drive commercial results. The right candidate will work collaboratively across departments, support talent development, and uphold the retailer's high standards. This is an impactful frontline position ideal for someone eager to make significant contributions and shape the future of the business.