Frontline Support Officer

Bellspire Group Ltd; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent educational support organization in Greater London is seeking an individual to provide frontline student support services. The role involves engaging in data input, front-of-house tasks, and administrative support throughout the student enrolment process. Candidates should have experience in administration and data management, ensuring efficient support for tutors and students alike. This position is critical for monitoring attendance and liaising with leadership for effective student management.

Qualifications

• Experience in data input and administrative support.
• Ability to liaise effectively with a leadership team.
• Strong organizational skills to manage attendance and enrolment.

Responsibilities

• Engage in data input, front of house and reception work.
• Support administration from initial meeting to destination.
• Monitor attendance and report data issues to relevant leaders.

Job description

To work as part of the frontline student support services in Haringey Learns.

To engage in all aspects of data input, front of house and reception work.

To support all aspects of administration from initial meeting, enrolment through to destination, helping to monitor attendance, punctuality and liaise with leadership team. To report data issues when required to relevant leader, to input data onto the management information system. to provide administrative support to tutors, senior tutors, and the leadership team.

Review absence and submit onto learner track, to use the student database to submit prior learning records for exam purposes. assist the enrolment process, registration and data input during this process ( this is not an exhaustive list and may require other student services related work)