Frontline Receptionist - Probation Service (Temp)

Brook Street NMR; Bedford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency is seeking a Receptionist for the Bedfordshire Probation Service. This temporary role involves being the first point of contact for visitors while ensuring the office runs smoothly. Responsibilities include managing visitor access, answering enquiries, assisting with administrative tasks, and supporting safety checks. The ideal candidate should possess strong communication skills and be proficient in Microsoft Office. The position pays £12.21 per hour and requires working Monday to Friday from 9 AM to 5 PM, with one evening shift per week.

Qualifications

• Strong customer service skills required.
• Proficient in Microsoft Office applications.
• Experience in a criminal justice or customer-facing role is advantageous.

Responsibilities

• Welcome and log visitors, issue passes, and notify staff.
• Answer calls, emails, and basic enquiries.
• Support building operations including mail and deliveries.
• Handle petty cash and travel warrants.
• Assist with safety and security checks as Fire Warden/First Aider.
• Provide confidential admin support, maintaining sensitive documents.
• Stay alert to safeguarding or risk issues.

Skills

Strong customer service and communication skills

Confident with Microsoft Office (Word, Excel, Outlook)

Professional, organised, and calm under pressure

Experience in criminal justice or customer-facing roles

Job description

A recruitment agency is seeking a Receptionist for the Bedfordshire Probation Service. This temporary role involves being the first point of contact for visitors while ensuring the office runs smoothly. Responsibilities include managing visitor access, answering enquiries, assisting with administrative tasks, and supporting safety checks. The ideal candidate should possess strong communication skills and be proficient in Microsoft Office. The position pays £12.21 per hour and requires working Monday to Friday from 9 AM to 5 PM, with one evening shift per week.