Front-Office Desktop Support Engineer – London Hedge Fund

Referment; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A top-tier hedge fund is seeking a Desktop Support Engineer for its London office, focusing on high-quality support for investment professionals and executives. The ideal candidate will have 3–5 years of experience in desktop support within financial services, strong communication skills, and a service-first attitude. Responsibilities include global end-user support, administering Windows environments, and troubleshooting VDI issues. This role offers an opportunity to work in a driven, fast-paced setting with direct impact and visibility.

Qualifications

• 3-5 years of desktop support experience within financial services.
• Comfortable supporting senior stakeholders in fast-paced environments.
• Solid experience with Windows, M365, AD, VDI, and mobile device support.

Responsibilities

• Provide global desktop and end-user support across locations.
• Support Windows 10/11 and Microsoft 365.
• Administer Active Directory and manage user provisioning.

Skills

Desktop support experience

Strong communication

Service-first mindset

Problem-solving under pressure

Proactive and detail-oriented

Tools

Windows 10/11

Microsoft 365

Active Directory

Citrix Cloud

Cisco VoIP

PowerShell

Job description

A top-tier hedge fund is seeking a Desktop Support Engineer for its London office, focusing on high-quality support for investment professionals and executives. The ideal candidate will have 3–5 years of experience in desktop support within financial services, strong communication skills, and a service-first attitude. Responsibilities include global end-user support, administering Windows environments, and troubleshooting VDI issues. This role offers an opportunity to work in a driven, fast-paced setting with direct impact and visibility.