Front of House Team Member

Mollie's Motels LTD; Camberley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A modern motel-diner brand in Camberley is seeking a Front of House Team Member to provide exceptional customer service. In this role, you'll welcome guests, take orders, and support a passionate team, ensuring every diner has a memorable experience. The ideal candidate should be friendly, energetic, and motivated to learn in a growing hospitality environment. This position offers a competitive pay rate along with numerous benefits including career progression opportunities and a supportive workplace culture.

Benefits

Competitive pay rate

Career Pathway programme with paid qualifications

Free on-site parking

Complimentary meals on shift

Unlimited free beverages on shift

Enhanced maternity and paternity leave

Discounts for food and accommodation

Qualifications

• Friendly and guest-focused attitude.
• Ability to connect with people.
• Passion for providing top-notch service.

Responsibilities

• Be the welcoming face for guests upon arrival.
• Take and serve orders, ensuring guest satisfaction.
• Collaborate with team members to uphold service standards.
• Learn diner operations for high-quality service.

Skills

Customer service

Teamwork

Communication

Energetic attitude

Job description

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty‑first‑century motel‑diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive‑in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy‑going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old‑school about Mollie’s. Expect innovative digital check‑in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol, Mollie’s Manchester opened its doors in late 2025. A further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget‑luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Front of House team member looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

OUR PEOPLE

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state‑of‑the‑art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get‑go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

REQUIREMENTS

At Mollie’s, we’re all about great food, great vibes, and even better experiences. We’re looking for friendly, energetic, and guest‑focused individuals to join our Diner team as Front of House Team Member. If you love connecting with people, delivering top‑notch service, and having fun while you work, this could be the perfect role for you.

• Be the friendly face our diners first meet, setting the tone for an unforgettable experience.
• Take orders, serve food and drinks, and ensure every guest feels looked after.
• Work alongside a passionate team to deliver the Mollie’s standard of service every single shift.
• Learn all aspects of the diner experience, from front of house operations to behind‑the‑scenes processes, so you can provide seamless, high‑quality service.

BENEFITS

• Pay Rate £10.50 to £12.41
• 10% Tronc Scheme
• Mollie’s Career Pathway programme including Paid qualifications
• Enhanced Company Maternity, Paternity and Adoption leave
• Company sick pay
• Free on‑site parking
• Hospitality Rewards (Discounts Platform)
• Celebration Day – additional day of leave every after three years of service
• Complimentary meal every shift
• Unlimited free tea, coffee, and soft drinks every shift
• Discounted food and accommodation
• 24‑hour access to our wellness programme
• Discounts on GHD and Cowshed products
• Length of Service RewardsMonthly awards scheme
• Up to £500 refer a friend scheme
• Birthday Reward