Front of House Team Leader

JW Lees; Rochdale; On-site; GBP 18,000 - 25,000; Full time

Job summary

A renowned brewery in Rochdale is looking for a Front of House Team Leader to join their team. You will lead shifts and ensure excellent customer service while motivating your team. The ideal candidate should possess strong leadership and communication skills. In this role, you will enjoy benefits such as annual profit sharing, discounts on food, and discounted stays at hotels. Join us and be part of a family-owned business with 200 years of history.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Career progression opportunities

Access to discounts

Qualifications

• Must have great leadership qualities and be a team player.
• Expert in communication and customer service.
• Passion for motivating a team.

Responsibilities

• Lead shifts and ensure excellent customer service.
• Demonstrate positive role modeling for your team.
• Pulling pints and serving food to customers.

Skills

Leadership

Communication

Customer Service

Job description

Overview

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about
• Demonstrate great leadership qualities along with being a great team player

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.