Front of House Team Leader

Exultant Locations; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food service company in Leeds is seeking a Front Of House Leader to provide exceptional customer experiences. This role involves supporting and coaching teams to maintain high standards of service. Ideal candidates are passionate about customer service and thrive in fast-paced environments. The position offers competitive hourly pay, free food during shifts, and excellent training opportunities for growth. Join us to make every customer's experience delightful!

Benefits

Competitive hourly pay

Free food during shifts

50% discount when not working

Outstanding training and development

Qualifications

• Passionate about providing exceptional customer experiences.
• Thrive in a fast-paced environment.
• Ability to train and coach teams.

Responsibilities

• Support and coach teams to deliver outstanding service.
• Ensure smooth front-of-house operations.
• Take ownership of each shift.

Skills

Teamwork

Coaching

Customer service

Job description

Join Our Team as a Front Of House Leader at Pret a Manger!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount?

If so, we want you on our team!

We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front‑of‑house operations, ensuring everything runs seamlessly.

But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

We have the following positions available right now :

Full‑time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm.

Part Time (20 hours) - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm.

If you love interacting with people and giving service with a smile, please apply!

We offer :

£13.31‑£14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)

Free food when you’re working (and a 50% discount when you’re not)

Outstanding training and development (over 85% of our Managers started as Team Members)

• Grow with us and earn professional qualifications: we offer Apprenticeships Level 2
• After initial training

If you would like to know more about the role and all our benefits, please visit pretjobs.co.uk