Front of House Porter & Guest Services

Compass UK & Ireland; Gravesend; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Gravesend is looking for a dedicated Porter to ensure smooth operations on a full-time basis, contracted for 35 hours a week. The role involves maintaining high standards of customer care and cleanliness, assisting in public areas, and handling various reception duties. Ideal candidates will be adaptable, excellent communicators, and have experience in customer service. The company values progression and recognizes employee contributions.

Qualifications

• Experience in delivering high quality customer care.
• Ability to take initiative and make decisions.
• Excellent communication skills.

Responsibilities

• Assist in keeping the lobby and other public areas clean.
• Help staff set up rooms or move furniture.
• Handle reception duties like booking tickets or restaurant reservations.
• Respond to customer requests.
• Ensure customer safety by managing signage.

Skills

Customer care

Communication

Adaptability

Job description

A hospitality company in Gravesend is looking for a dedicated Porter to ensure smooth operations on a full-time basis, contracted for 35 hours a week. The role involves maintaining high standards of customer care and cleanliness, assisting in public areas, and handling various reception duties. Ideal candidates will be adaptable, excellent communicators, and have experience in customer service. The company values progression and recognizes employee contributions.