Front of House Lead - Flexible Pub Experience

Walkabout - Stonegate Group; East Midlands; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading pub and bar operator in the East Midlands is seeking an experienced Front of House Team Leader to lead and motivate the team at Walkabout. In this role, you will ensure excellent guest experiences by fostering a warm and welcoming environment, maintaining operations, and working closely with the management team. Ideal candidates must have substantial leadership experience in hospitality and a passion for delivering outstanding service. This position includes competitive benefits, discounts, and opportunities for growth.

Benefits

Reward Card via the MiXR App – 25% off food and drink

Stonegate Xtra Rewards – discounts portal

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate Discounted Rates at David Lloyd and PureGym

Discounted Dental Insurance

Early access to earned wages

Award winning development programmes

Qualifications

• Experience in a leadership role within hospitality or similar environments.
• Ability to work alongside management to achieve operational goals.
• Strong communication skills to foster guest relations.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and consistency in service delivery.
• Create a welcoming environment for guests.

Skills

Leadership

Team motivation

Customer service

Communication

Job description

A leading pub and bar operator in the East Midlands is seeking an experienced Front of House Team Leader to lead and motivate the team at Walkabout. In this role, you will ensure excellent guest experiences by fostering a warm and welcoming environment, maintaining operations, and working closely with the management team. Ideal candidates must have substantial leadership experience in hospitality and a passion for delivering outstanding service. This position includes competitive benefits, discounts, and opportunities for growth.