Front of House Assistant | REEL Port Talbot

Reel Cinemas; Wales; On-site; GBP 19,000 - 21,000; Part time

Job summary

A leading cinema chain in the UK is seeking enthusiastic Front of House Assistants for its location in Chippenham. As an Assistant, your focus will be on providing excellent customer service by greeting and serving patrons, maintaining cleanliness, and assisting with cash handling. Flexible hours are available, along with benefits such as free movie tickets for you and your family, a 25% discount on food and drinks, and recognition programs for outstanding service.

Benefits

28 days holiday

Unlimited free tickets

25% discount on food and drinks

Employee of the month rewards

Qualifications

• Enthusiastic and hard working.
• Friendly and approachable.
• Prior experience in customer service is desirable.

Responsibilities

• Provide friendly and helpful service to customers.
• Maintain cleanliness in all public areas.
• Handle cash and assist in concessions.

Skills

Friendly service

Cash handling

Teamwork

Job description

Please note, you must be fully flexible with your availability and be able to work anywhere from 9:00 - to 23:30 on some days. We are open every day except Christmas Day! We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Chippenham! As a Front of House Assistant, you'll be responsible for making sure all our customers have the best cinema experience possible. You'll work in all areas of the cinema greeting and serving customers. Selling tickets, drinks and popcorn, helping customers with their requirements you'll ensure everyone has an enjoyable experience. If you're hard working, friendly and approachable then this is the role for you.

What does the job involve?

• Providing friendly and helpful service to customers
• Maintaining high standards of cleanliness in all public areas of the cinema
• Delivering high standards of presentation and display
• Cash handling
• Putting stock out in the concessions areas
• Keeping up to date with your knowledge of film releases
• Working as part of a team
• Hourly rate of pay (national minimum wage)
• 28 days holiday per year
• Flexible hours available
• Unlimited FREE tickets to see films for you, and additional tickets every week for your family and friends
• 25% Discount on all food and non alcoholic drinks
• Employee of the month scheme with a gift card reward
• Experience desired but not required Previous experience of working in a cinema, customer service or hospitality environment.