Front Door Team Lead

Great Western Hospitals NHS Foundation Trust; Swindon; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare provider in Swindon seeks a Front Door Team Lead to enhance patient care through effective leadership. In this role, you will manage a skilled team of Occupational Therapists and Physiotherapists, ensuring high standards of service within a dynamic, integrated environment. Your responsibilities include clinical leadership, supporting innovations in discharge planning, and driving team excellence. This is an excellent opportunity for those ready to shape a rapidly evolving service that impacts patient flow significantly.

Qualifications

• Registered with HCPC as a Physiotherapist or Occupational Therapist.
• Previous experience managing a healthcare team.
• Strong background in discharge planning and admission avoidance.

Responsibilities

• Manage the Front Door Therapy Team delivering services in emergency departments.
• Provide clinical and professional leadership within the team.
• Promote early discharge planning and therapy interventions.

Skills

Leadership

Team management

Clinical expertise

Conflict management

Budget management

Education

HCPC Registered

Management training courses

Job description

Great Western Hospitals NHS Foundation Trust

Front Door Team Lead

The closing date is 06 January 2026

Step into a leadership role where your vision truly shapes patient care.A rare and exciting opportunity has opened within the GWH Integrated Front Door Therapy Team for a dynamic and motivated Team Lead. We are looking for an inspiring Physiotherapist or Occupational Therapist to help elevate our service to the next level.

Joining our team means becoming part of a high-performing, rapidly evolving service at the forefront of acute and emergency care. Our therapists play a crucial role in delivering fast, effective assessments and enabling safe, timely discharges across multiple Front Door units–impacting patient flow across the entire hospital.

You’ll work in a state-of-the-art, purpose‑built environment, designed to support innovation, collaborative working, and exceptional patient outcomes. With significant developments underway, this is the perfect moment to bring your expertise and leadership to a service full of ambition and momentum.

Main duties of the job

As Team Lead, you will guide and inspire a talented, supportive group of Occupational Therapists, Physiotherapists, and Assistants. Our integrated approach is well recognised and highly valued by the wider MDT, and you will be central to driving continued excellence and visibility for the therapy service.

You will benefit from strong professional support from our Clinical Specialist OTs and Physios, alongside our experienced Band 8 Acute Therapy Leads, ensuring you have the mentorship, resources, and strategic backing needed to shape and grow the service.

If you're ready to influence change, champion innovation, and lead a team that genuinely makes a difference--this is the role for you.

To discuss this post further please contact Louise White 01793 646141 [e-mail] or Megan Haines 01793 605129 [e-mail].

About us

Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined‑up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Job responsibilities

To manage the 7‑day Front Door Therapy Team. The team provides services to the Emergency Department, Acute Assessment Unit (LAMU), Short Stay Units and any other admission unit within GWH. The post holder will be a role model for the Trust core values of Service, Teamwork, Ambition and Respect.

To be responsible for clinical and professional leadership of staff within the team. To ensure safe and effective delivery of therapy and discharge services at the Front Door.

To ensure collaborative working with the other Front Door staff and external partners, promoting admission avoidance, discharges within the Trusts and National targets and early discharge planning and therapy intervention for other patients.

Person Specification

Education

• HCPC Registered
• Management training courses

Experience

• Managing a team
• Operational management
• Significant clinical experience in discharge planning and admission avoidance
• Managing conflict
• Service review and change management
• Recruitment process
• Managing a Budget

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust