Front Desk & Guest Experience Specialist

Sodexo; England; On-site; GBP 1,000; Full time

Job summary

A leading facilities management company is looking for a professional Receptionist in Reading. You will be the ambassador for an exceptional front-of-house experience, guiding guests and managing operations. The role demands strong communication skills, a positive attitude, and a knack for customer service. Join us to make lasting first impressions while benefiting from a supportive work environment that offers mental health resources and flexible working patterns.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work scheme

Paid volunteering day

Qualifications

• Demonstrated experience in delivering exceptional customer service.
• Strong communication and organisation skills.
• Tech-savvy and eager to learn about client operations.

Responsibilities

• Deliver a best-in-class front-of-house experience.
• Manage visitor scheduling and orientation professionally.
• Collaborate with facilities team and support events.

Skills

Strong communication skills

Organisational skills

Customer service experience

Job description

A leading facilities management company is looking for a professional Receptionist in Reading. You will be the ambassador for an exceptional front-of-house experience, guiding guests and managing operations. The role demands strong communication skills, a positive attitude, and a knack for customer service. Join us to make lasting first impressions while benefiting from a supportive work environment that offers mental health resources and flexible working patterns.