Front Desk Concierge at Premium Clinic

Knightsbridge Recruitment; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading medical practice in Harley Street is seeking a FOH/Receptionist to serve as the welcoming face of their newly renovated clinic. The ideal candidate will present a polished and professional image, expertly manage patient interactions and bookings, and support HR tasks through a third-party provider. This role calls for an eloquent and calm individual who excels in communication and team collaboration, providing reassurance to patients in a high-end medical environment.

Qualifications

• Polished and professional presentation required.
• Must be eloquent, calm, and reassuring with patients.
• Confident and proactive in using initiative.

Responsibilities

• Greet and settle patients with warmth and professionalism.
• Handle calls efficiently, taking detailed notes and directing queries.
• Manage clinic’s booking system for patients and staff.
• Assist with HR admin via third-party HR provider.
• Process payments effectively.
• Ensure a smooth and professional reception environment.

Skills

Professional demeanor

Effective communication

Team collaboration

Initiative

Education

Graduate or graduate-calibre

Job description

A leading medical practice in Harley Street is seeking a FOH/Receptionist to serve as the welcoming face of their newly renovated clinic. The ideal candidate will present a polished and professional image, expertly manage patient interactions and bookings, and support HR tasks through a third-party provider. This role calls for an eloquent and calm individual who excels in communication and team collaboration, providing reassurance to patients in a high-end medical environment.