Fresh Food Managers

Morrisons; Telford; On-site; GBP 28,000; Full time

Job summary

A leading UK supermarket in Telford is looking for a Fresh Food Manager to oversee product availability and customer service. In this role, you will lead your team to ensure exceptional service, manage scheduling, build relationships across departments, and deliver training. Candidates should have strong leadership skills and experience in fast-paced retail environments. This position offers a competitive salary and excellent career development opportunities.

Benefits

Competitive salary

Training and development programs

Colleague discount

Healthcare benefits

Qualifications

• Experience of managing a team in a fast-paced environment.
• Ability to effectively listen and respond to customers.
• Great communicator who can share knowledge and practices.

Responsibilities

• Lead and empower colleagues to deliver outstanding customer service.
• Ensure market leading availability across the store.
• Deliver training to ensure team capability.

Skills

Team management

Customer service

Adaptability

Communication

Relationship building

Education

Experience in retail or hospitality

Job description

Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
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• Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details.
• Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast‑paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry‑leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.
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• You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you’ll have shopped in our stores before, but why not take a look at some of the areas our customers don’t see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here.