French-Speaking Institutional Client Services Expert

Interactive Brokers Group, Inc.; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global financial services firm in London is looking for an Institutional Client Services Associate (French Speaking) to support and manage relationships with institutional clients, including banks and hedge funds. The ideal candidate will possess strong problem-solving skills, a passion for technology and financial markets, and be bilingual in English and French. This role offers opportunities to engage and develop within a supportive culture, with competitive compensation and benefits.

Benefits

Career support and development

Performance-based discretionary cash bonus scheme

Discretionary stock grant

Private Medical Insurance

Daily company-paid lunch and snacks

Qualifications

• Strong knowledge of listed Equities, Options, Futures, and FX.
• Prior experience in international settlements or clearing operations is a plus.
• Bilingual in English and French.

Responsibilities

• First point of contact for client queries.
• Resolution of trade-related queries.
• Communication and escalation of high-level issues.
• Project Management of platform and process enhancements.

Skills

Problem-solving

Communication

Analytical skills

Client relationship management

Education

University degree

Tools

CRM software

Job description

A global financial services firm in London is looking for an Institutional Client Services Associate (French Speaking) to support and manage relationships with institutional clients, including banks and hedge funds. The ideal candidate will possess strong problem-solving skills, a passion for technology and financial markets, and be bilingual in English and French. This role offers opportunities to engage and develop within a supportive culture, with competitive compensation and benefits.