French or Spanish speaking Credit Controller

ORKA FINANCIAL; United Kingdom; On-site; GBP 35,000 - 40,000; Full time

Job summary

A global manufacturing business based in West Drayton is seeking a French or Spanish speaking Credit Controller. The role requires managing customer payments, ensuring accurate financial documentation, and liaising with internal teams. Candidates should have excellent communication skills, strong attention to detail, and at least 3 years of Credit Control experience. This position offers a competitive salary of £35,000 - £40,000 plus benefits.

Qualifications

• 3+ years of Credit Control experience preferred.
• Fluent in Spanish or French is essential.

Responsibilities

• Post and allocate customer payments.
• Collate statements, invoices, and proof of deliveries.
• Chase customers via email and phone.
• Review customer master data.
• Use credit reports for recommending credit limits.
• Setup direct debit collections.
• File departmental paperwork accurately.
• Resolve queries and escalate when necessary.
• Place customers on credit hold.
• Liaise with internal teams.
• Manage order releases.
• Handle sensitive financial information confidentially.
• Process e-Invoicing.
• Perform credit checks and risk assessments.
• Participate in initiatives to improve team effectiveness.

Skills

Resilience

Written and verbal communication

Attention to detail

Interpersonal skills

Excel skills

Numerical skills

Credit Control experience

Fluency in Spanish or French

Job description

Location: Middlesex
Type: Permanent
Salary: £35,000 - £40,000 Per Annum (Plus Benefits)

Orka Financial is working with a global manufacturing business based in West Drayton to recruit a French or Spanish speaking Credit Controller who will become part of their wider Finance team.

Responsibilities:

• Cash posting and allocation of customer payments.
• Running and collation of statements, invoices, and proof of deliveries.
• Chasing customers by email and phone proactively in a professional manner.
• Review customer master data, revisions to be passed onto appropriate internal teams.
• Ability to use credit agency reports to recommend correct credit limit on customer accounts.
• Responsible for Direct debit collection set ups.
• Ensuring departmental paperwork is filed accurately and in a timely manner.
• Follow queries to resolution and escalate issues to relevant teams/ manager in a timely manner.
• Placing Customer on credit hold.
• Liaising with internal Customers: Warehouse, Customer Services, Commercial teams.
• Responsible for order management such as releasing of orders.
• Handle sensitive financial information confidentially.
• Responsible for processing e-Invoicing.
• Perform credit checks and risk assessments on potential clients.
• To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency within the Accounts Payable team.
• Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
• Support with ad-hoc duties as and when required.

Key Skills:

• Resilient, able to work to tight deadlines and manage multiple stakeholders.
• Excellent written and verbal communication skills.
• Excellent attention to detail
• Strong interpersonal skills.
• Strong communication and collaboration skills.
• Strong Excel skills
• Strong numerical skills and ability to handle large volumes of data
• 3+ years of Credit Control experience preferred.
• Fluent in Spanish or French is essential.