French CRM Campaign Lead – Retention & Growth

Trainline; City Of London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading travel technology company is seeking a CRM Campaign Manager to enhance customer engagement in the French market. This hybrid role involves strategic planning and collaboration across teams to execute compelling CRM campaigns. Candidates should have strong CRM experience and be passionate about customer retention. Benefits include private healthcare and clear career growth opportunities in a diverse and dynamic environment.

Benefits

Private healthcare

Generous work from abroad policy

Learning budgets

Qualifications

• Experience in CRM roles in fast-paced environments.
• Ability to manage multiple priorities and deadlines.
• Strong communication skills with a focus on customer experiences.

Responsibilities

• Collaborate with teams to deliver communications focused on the French market.
• Manage the CRM campaign roadmap and align with business goals.
• Report on campaign performance and implement improvements.

Skills

CRM principles

Customer retention

Stakeholder management

Attention to detail

Interpersonal skills

Tools

Braze

Salesforce Marketing Cloud

Adobe Campaign

Job description

A leading travel technology company is seeking a CRM Campaign Manager to enhance customer engagement in the French market. This hybrid role involves strategic planning and collaboration across teams to execute compelling CRM campaigns. Candidates should have strong CRM experience and be passionate about customer retention. Benefits include private healthcare and clear career growth opportunities in a diverse and dynamic environment.