Freight Forwarding Operator

Pearson Whiffin; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global logistics provider is seeking a Freight Forwarding Operator for their Hampshire operations team. You will manage shipments and customs clearance. Candidates should have freight forwarding experience and strong organizational skills. This role offers competitive pay and opportunities for career progression.

Benefits

Competitive salary

Career progression

Supportive team environment

Qualifications

• Proven experience in a freight forwarding operational role.
• Knowledge of import/export procedures and customs documentation.
• Strong organizational skills with excellent attention to detail.

Responsibilities

• Arrange and manage shipments from booking through to delivery.
• Prepare and check commercial documentation for consignments.
• Complete customs clearance processes and liaise with stakeholders.

Skills

Freight forwarding experience

Import/export knowledge

Organizational skills

Communication skills

Proficiency in Microsoft Office

Job description

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A leading global logistics and supply chain organisation is seeking an experienced Freight Forwarding Operator to join their Hampshire operations team. This role offers the chance to work in a fast-paced environment, managing international and domestic shipments across air freight, sea freight, road transport.

You will be responsible for the smooth coordination of import and export operations, including booking shipments, preparing documentation, and providing excellent customer service. This position is ideal for someone with a strong background in freight forwarding and shipping operations who is looking to join a reputable and growing business.

Key Responsibilities:

Arrange and manage shipments from booking through to delivery, covering air, sea, road, and courier freight

Prepare and check commercial documentation for import and export consignments

Complete customs clearance processes, including basic entries

Handle COO, EUR1, ATA Carnets, and letters of credit

Liaise with customers, suppliers, and internal teams to ensure smooth communication and issue resolution

Arrange shipment insurance where required

Monitor shipments and provide regular updates to clients

Ensure accurate and timely invoicing, and follow up on overdue accounts

Support the wider operations team when required

Skills and Experience Required:

Proven experience in a freight forwarding operational role

Knowledge of import/export procedures and customs documentation

Strong organisational skills with excellent attention to detail

Ability to work under pressure and meet tight deadlines

Excellent communication skills, both written and verbal

Proficiency in Microsoft Office (Excel, Word, Outlook)

This is a fantastic opportunity to join a respected global logistics provider offering a competitive salary, career progression, and the chance to work within an experienced and supportive team.

Apply today to be considered for this role.

This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment