Freight Forwarder

TLP; Felixstowe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A family-run freight forwarding company in Felixstowe is seeking an experienced Freight Forwarder. You will manage shipments from start to finish, ensure compliance with customs regulations, and handle food shipments effectively. The ideal candidate has extensive freight forwarding experience and a humorous approach to problem-solving. Competitive salary between £30K and £35K, plus perks including free parking and 20 days holiday.

Benefits

Free Parking

Casual Dress

Pension

20 Days holiday + BH

Qualifications

• Proven experience in start-to-finish freight forwarding.
• Solid customs knowledge—bonus points if you know your HS codes.
• IPAFFS experience is required.
• Expertise in handling food shipments of various types.
• Ability to stay calm and solve problems quickly.

Responsibilities

• Manage shipments end-to-end, ensuring timely delivery.
• Handle customs entries competently.
• Coordinate air, sea, and road freight logistics.
• Keep food shipments compliant and temperature-controlled.
• Communicate clearly with all logistics partners.
• Solve unforeseen logistic issues promptly.

Skills

Freight Forwarding Experience

Customs Knowledge

IPAFFS Experience

Excellent Communication Skills

Problem-Solving Ability

Job description

Freight Forwarder - Felixstowe

Salary £30-£35K

• Free Parking
• Casual Dress
• Pension
• 20 Days holiday + BH

Company Overview

Small family run Freight Forwarders with over 40 years in the business who have been fortunate enough to have such a good reputation that they have never advertised their services are seeking an experienced Freight Forwarder with customs experience to join their small but perfectly Intune company.

Key Responsibilities

• Manage shipments end-to-end, from booking to delivery and all the chaos in between.
• Handle customs entries with the confidence of someone who once read the entire HMRC manual for fun.
• Submit IPAFFS notifications like the true import-health maestro you are.
• Coordinate air, sea, and road freight—three modes, one hero (that's you).
• Keep food shipments compliant, temperature-controlled, and out of detention (the customs type, not school).
• Maintain documentation so immaculate it could be framed in a museum of paperwork excellence.
• Communicate clearly with customers, carriers, warehouses, and anyone else bravely involved in logistics.
• Solve unexpected problems like “Why is this shipment on hold?” or “Who forgot the CHED?” without losing your cool.

What You Bring

• Proven experience in start-to-finish freight forwarding.
• Solid customs knowledge—bonus points if you know your HS codes better than your relatives' birthdays.
• IPAFFS experience (yes, real experience; yes, the system that crashes sometimes).
• Expertise in handling food shipments: chilled, frozen, ambient, or panic inducing.
• A calm attitude, even when someone says, “We need this cleared in an hour.”
• Excellent communication skills and a healthy sense of humour (mandatory).