Fraud and Financial Crime Manager

British Business Bank plc; South Yorkshire; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

A government-backed financial institution is seeking a Fraud and Financial Crime Manager to oversee fraud risks and ensure a robust financial crime framework. The ideal candidate will have experience in fraud investigation within Retail Financial Services, overseeing AML and KYC checks. You will work in a collaborative environment with hybrid working arrangements, valuing expertise and innovation in protecting the integrity of financial schemes. A strong analytical background and attention to detail are essential for this role.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working

Cycle to work scheme

Healthcare cash plan

Group Income Protection and life assurance

Paid voluntary days and parental leave

Qualifications

• Experience as a fraud investigator in Retail Financial Services.
• Familiarity with fraud detection systems.
• Understanding of end-to-end customer journeys in financial services.

Responsibilities

• Manage fraud risks and ensure a robust Financial Crime framework.
• Oversee AML and KYC checks, investigate suspicious loan applications.
• Monitor fraud defences and work with internal teams for compliance.

Skills

Fraud detection and prevention

KYC and AML procedures

Analytical skills

Attention to detail

SQL knowledge

Job description

Fraud and Financial Crime Manager

Application Deadline: 3 February 2026

Department: Products

Employment Type: Permanent

Location: Sheffield

Compensation: £35,000 - £47,500 / year

Description

Location: Sheffield /Hybrid Working (Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: Up to £47,500 depending on experience

THE ROLE

You will be responsible for protecting the integrity of the scheme by managing fraud risks and ensuring a robust Financial Crime framework. You will oversee AML and KYC checks, investigate suspicious loan applications, and provide expert guidance to internal teams and partners. Your work will prevent fraud while maintaining a smooth and efficient customer experience.

In this role, you will monitor fraud defences across the partner network and act as scheme overseer. You will review operational data and automated alerts to identify risks, investigate cases of suspected fraud, and implement measures to mitigate losses. You will work closely with internal teams and Business Support Partners to assess applications, investigate documents, and determine whether they can proceed, ensuring compliance with internal policies, public sector standards, and scheme obligations.

You will bring experience as a fraud investigator within Retail Financial Services, with knowledge of fraud detection systems and familiarity with CIFAS or similar industry prevention bodies. An excellent understanding of fraud detection, prevention, KYC, and AML procedures is essential, along with exceptional analytical skills, attention to detail, and the ability to make clear, informed decisions. An understanding of end-to-end customer journeys in financial services and operational processes will enable you to identify improvements and maintain high standards of quality, accuracy, and timeliness. For the purposes of creating MI and large scale fraud analysis experience in SQL would be preferable but not essential.

Joining Start-Up Loans, you will play a key role in a government-backed scheme that helps entrepreneurs succeed. You will operate in a collaborative environment where your expertise is valued and your contributions to continuous improvement and innovation have a direct impact on the scheme’s success.

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Key Benefits

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• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more