Founding Account Manager – Remote SaaS Growth & Renewals

Jack & Jill/External ATS; Remote; GBP 60,000 - 80,000; Full time

Job summary

A fast-scaling startup is seeking a Founding Account Manager to help shape the future of AI sales. In this pivotal role, you will oversee customer relationships post-sale, drive revenue growth, and ensure renewals. The ideal candidate has strong experience managing SaaS accounts and a proven track record in upselling and expansion. This position offers the chance to work with a revolutionary AI platform and directly influence success, working remotely from the United Kingdom.

Qualifications

• Proven experience managing SaaS accounts with strong upsell, expansion, and renewal results.
• Comfortable analysing usage data and building relationships.
• Proactive relationship builder and closer.

Responsibilities

• Own the full post-sale customer lifecycle and drive high Net Revenue Retention.
• Identify and execute expansion opportunities.
• Run Quarterly Business Reviews and manage PoC transitions.

Skills

Managing SaaS accounts

Upsell and expansion

Relationship building

Data analysis

Job description

A fast-scaling startup is seeking a Founding Account Manager to help shape the future of AI sales. In this pivotal role, you will oversee customer relationships post-sale, drive revenue growth, and ensure renewals. The ideal candidate has strong experience managing SaaS accounts and a proven track record in upselling and expansion. This position offers the chance to work with a revolutionary AI platform and directly influence success, working remotely from the United Kingdom.