Forklift After-Sales Planner & Scheduler

Octane Recruitment; Hinckley and Bosworth; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking an Engineer Planner/Scheduler for Forklifts in Hinckley, UK. The role involves handling customer inquiries, managing after-sales support, and providing excellent customer service. Candidates must have experience with Autoline/Kerridge and possess a full UK driving licence. This position offers a competitive salary, enhanced holiday, and training opportunities for career progression without weekend or bank holiday work.

Benefits

Enhanced holiday

Great workforce

Training and development opportunities

Great pension scheme

Qualifications

• Must be good at generating reports and providing great customer service.
• Professional and presentable individual.
• Full UK driving licence required.

Responsibilities

• Deal with customer issues regarding forklift trucks.
• Support after-sales function and assist service manager.
• Manage customer expectations professionally.
• Upsell additional products to customers.

Skills

Customer service

Report generation

Scheduling

Tools

Autoline

Kerridge

Job description

A leading recruitment agency is seeking an Engineer Planner/Scheduler for Forklifts in Hinckley, UK. The role involves handling customer inquiries, managing after-sales support, and providing excellent customer service. Candidates must have experience with Autoline/Kerridge and possess a full UK driving licence. This position offers a competitive salary, enhanced holiday, and training opportunities for career progression without weekend or bank holiday work.