Food Store Team Leader - Drive Service & Profitability

Marks and Spencer; East Hagbourne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager to lead a shop floor team, ensuring exceptional availability, service, and commercial results. This frontline role requires strong leadership and operational resilience to manage stock, coach the team, and solve problems. You will drive sales, improve performance, and foster a customer-focused culture. Ideal candidates will bring skills in team coaching, commercial awareness, and problem-solving. Join us to make significant impacts in a dynamic retail environment.

Benefits

Inclusive workplace

Career development opportunities

Qualifications

• Experience in leading teams to deliver excellent results.
• Strong understanding of customer service principles.
• Ability to manage and improve operational performance.

Responsibilities

• Lead and coach a team to ensure high standards.
• Drive profitability and sales through KPI delivery.
• Collaborate with different departments to enhance customer experience.

Skills

Leadership

Customer service

Commercial awareness

Operational resilience

Problem-solving

Team coaching

Job description

A leading UK retailer is seeking a Team Manager to lead a shop floor team, ensuring exceptional availability, service, and commercial results. This frontline role requires strong leadership and operational resilience to manage stock, coach the team, and solve problems. You will drive sales, improve performance, and foster a customer-focused culture. Ideal candidates will bring skills in team coaching, commercial awareness, and problem-solving. Join us to make significant impacts in a dynamic retail environment.