Food Store Team Leader: Drive Service & Growth

M&S; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead and coach a team on the shop floor to deliver exceptional service and commercial results. The ideal candidate will possess strong leadership skills, operational resilience, and the ability to drive commercial performance. Responsibilities include setting team standards, collaborating across departments, and managing stock. This is a front-line role that promises to shape the future of retail at Marks & Spencer. Join us to make a significant impact in a dynamic, high-expectation environment.

Qualifications

• Ability to lead and coach a team to deliver excellent customer service.
• Knowledge of operational processes and systems.
• Good digital capability to use systems effectively.

Responsibilities

• Lead and coach a team on the shop floor.
• Ensure delivery of exceptional customer service.
• Drive commercial performance through KPI management.

Skills

Leadership

Customer Service

Coaching

Commercial Awareness

Problem Solving

Communication

Data Analysis

Operational Resilience

Job description

A leading UK retailer is seeking a Team Manager in Food to lead and coach a team on the shop floor to deliver exceptional service and commercial results. The ideal candidate will possess strong leadership skills, operational resilience, and the ability to drive commercial performance. Responsibilities include setting team standards, collaborating across departments, and managing stock. This is a front-line role that promises to shape the future of retail at Marks & Spencer. Join us to make a significant impact in a dynamic, high-expectation environment.