Food Store Team Lead: Service, Profit & Growth

Marks and Spencer; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food retailer is seeking a Team Manager in Food to drive team performance and ensure exceptional customer service standards. This role demands a commercially sharp leader who can deliver strong sales results while maintaining high operational standards. You will lead a dedicated team on the shop floor, collaborate across functions, and play a key role in the store's transformation. Ideal candidates will demonstrate strong leadership capabilities and a passion for coaching teams to success.

Qualifications

• Ability to lead a team effectively in a high-pressure environment.
• Proven track record of delivering exceptional customer service.
• Strong understanding of retail operations and commercial performance.

Responsibilities

• Lead and coach a team to meet sales and performance targets.
• Drive profitability while ensuring high standards of service.
• Collaborate across departments to enhance the customer experience.

Skills

Leadership

Customer service

Commercial awareness

Operational resilience

Coaching

Communication

Job description

A leading food retailer is seeking a Team Manager in Food to drive team performance and ensure exceptional customer service standards. This role demands a commercially sharp leader who can deliver strong sales results while maintaining high operational standards. You will lead a dedicated team on the shop floor, collaborate across functions, and play a key role in the store's transformation. Ideal candidates will demonstrate strong leadership capabilities and a passion for coaching teams to success.